How pricing works, what the application fee covers, and your payment options.
Is this legitimate, or is this some kind of scam?
Answer: American Tax Care Help is part of TriPoint Home Solutions, a company that works with homeowners facing property tax challenges. We tell you plainly what your situation is, what your options are, and what it costs before you agree to anything.
What is TriPoint Home Solutions?
Answer: TriPoint Home Solutions is the parent company. American Tax Care Help is how people first find us, and TriPoint Home Solutions is where the agreements, disclosures, and the actual work happen.
What if you review my situation and cannot help me?
Answer: We will tell you plainly if that is the case. You will always know exactly where you stand before moving forward with anything further.
Who is this for?
Answer: People who received a tax sale notice, whose property went to a tax sale but did not sell, who are behind on their property taxes and do not know where to start, or who already know what they owe and just want a clear path to settle it and move forward.
Do you work in my area?
Answer: It depends on your county and your specific situation. Tell us where your property is and what your notice says, and we will tell you plainly whether this is something we can help with.
What does this cost?
Answer: There is a small application fee to begin, which gives you access to our education materials. After we review your specific situation, if you need further help, our fee is based on the size of your tax obligation, and you will see the exact amount before you sign anything.
Do I have to pay everything upfront?
Answer: No. You can pay the full amount at signing, break it into payments, or, if your situation needs ongoing help, set up an annual or one time long term plan. We will go over these options with you directly.
What does the application fee cover?
Answer: The application fee unlocks your education materials, the written guides and videos, right away. It is a small first step that lets you learn what applies to your situation before you decide on anything further.
Will I know the price before I commit?
Answer: Yes. Everything is put in writing before anything else happens: the fee, the payment option you choose, and what you can expect from us. Nothing moves forward until you have agreed to it in writing.
Are there any hidden fees?
Answer: No. You will see the exact amount before you sign anything, and there are no surprises later. If a cost applies to your situation, we tell you about it up front.
What do I need to provide?
Answer: Basic information about your property and your tax situation, generally your original tax bill or notice from the assessor. We will tell you exactly what is needed once we understand your situation.
How fast can you help?
Answer: It depends on your specific situation, your county, your timeline, and what stage things are at. We will give you a realistic picture of timing once we have reviewed your case, rather than a generic promise.
What happens after I reach out?
Answer: You tell us about your situation, we review your county, your timeline, and your notice, and then we tell you plainly what applies to you. You decide what happens next, and nothing moves forward until you agree to it in writing.
Is there any obligation when I start?
Answer: No. The first step is a short form or a quick call, at no cost and no obligation. You decide whether to go further once you understand what it involves and what it costs.
How do I get started?
Answer: Start with the short form or a quick call. It takes about five minutes, and from there we will tell you what applies to your situation and what your options are.

When you reach out, we look at your actual situation, your county, your timeline, and your specific notice, and we tell you plainly what applies to you and what does not. If we can help, you will know exactly what it involves and what it costs before you agree to anything. If we cannot help, we will tell you that too. No pressure, no scripts, and no surprises.
The American Tax Care Help Team
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